Terms and Conditions of Sale Melford Bathrooms Limited

These terms and conditions of sale are for our retail customers.

1. DEFINITIONS:
1.1 In these conditions:
‘Condition’ means the standard terms and conditions of sale set out below, including any special terms and conditions agreed in writing by us;
‘Contract’ means any contract for Goods made between you and the Company;
‘Goods’ means the packaged products or services which we shall supply in accordance with these Conditions;
‘we’ means Melford Bathrooms Limited, registered in England No. 7224845 at 9 Hall Street (Rear) Long Melford, Suffolk, CO10 9JG. VAT no. 990 956 465.
‘You’ means the customer seeking to purchase the Goods from us and ‘your’ shall be construed accordingly;

2. PRICE:
The price of the Goods shall be the price given on the date you place your order and will be confirmed on your invoice. The price of the Goods will include VAT at 20%. Delivery charges may be applicable to your order. Ask in store for detail.

3. DATE FOR PAYMENT:
3.1 Goods sold are subject to a deposit of 25% of the price on acceptance of the order by the seller. Deposit is non-refundable.
3.2 You will pay for the goods in full either at the time you place the order or, if a deposit has been paid, at least 7 days prior to delivery being made. With cleared funds. otherwise the delivery date may be cancelled and re-scheduled.

4. ORDER CHANGES:
Should you wish to change the order, delivery date or delivery address, you should contact your Melford Bathrooms no later than 7 days prior to your original agreed delivery date to enable us to perform the Contract.

5. COLLECTION AND DELIVERY:
5.1 Our home delivery service options and pricing will be explained at the point of order.
5.2 Home deliveries are generally made between 8am and 6pm Monday to Friday. A convenient delivery date will be agreed with you at the point of placing your order.
5.3 You shall be responsible for making all necessary arrangements to take collection of the Goods.
5.4 If you fail to take delivery of the Goods or fail to give us adequate delivery instructions on the date agreed for delivery, then we reserve the right to charge you the subsequent delivery charges.
5.5 We recommend that you do not confirm the start date with your installer until you have received and checked your delivery.
5.6 You agree to accept delivery within 30 days of order date unless otherwise agreed. We reserve the right to charge storage charges at the rate of 2% of the total order per month if orders are delivered outside two months.
5.7 Delivery charges:
Delivery charges from 01/08/2010:

Mileage from Long Melford: Charge:
10 Miles £5.00
20 Miles £10.00
30 Miles £15.00

6. LOSS OR DAMAGE TO GOODS ON DELIVERY:
6.1 We recommend that you examine the Goods are as ordered and undamaged as soon as possible after delivery. Please open each box and check that everything is as ordered and appears in good condition. Melford Bathrooms will replace Goods free of charge that have been incorrectly supplied or damaged in transit during our delivery. Please notify your local store within 14 days from the day after the day on which the Goods were received and we will arrange for a replacement item to be delivered and the damaged item to be collected.
6.2 All damaged Goods, wherever possible, should be returned in their original packaging.

7. CANCELLATION RIGHTS - GOODS ORDERED IN STORE:
7.1 You will be entitled to cancel the Contract with us in the following circumstances:
7.1.1 where you are unhappy with the Goods, for whatever reason, and notify us before the expiry of 14 days from the day after the day on which the Goods were received; or
7.1.2 where Goods supplied are faulty or not in accordance with the specifications of your order.
7.2 A refund will be reimbursed to you within 28 days from the day after the day on which the cancellation was made.
7.3 This right of cancellation does not apply where Goods are specifically made to your specification or personalised at your request.
7.4 After 14 days from the day after the day on which the Goods have been received, you will not be able to cancel the Contract.
7.5 All goods must be returned unused and in their original packaging.
7.6 We cannot refund goods that have been damaged whilst in your possession.

8. CANCELLATION RIGHTS-GOODS ORDERED VIA INTERNET OR TELEPHONE:
8.1 You will entitled to cancel the contract with us in the following circumstances.
8.1.1 Where Goods supplied are faulty or not in accordance with the specification of your order.
8.2 A refund will be reimbursed to you within 28 days from the day after the day on which the cancellation was made.
8.3 The right of cancellation does not apply where Goods are made to your specifically or personalised at your request.
8.4 After 28 days from the day after the day on which Goods have been received you will not be able to cancel the Contract.
8.5 All Goods should wherever possible be returned unused and in their original packaging.
8.6 We cannot refund Goods that have been damaged whilst in your possession.

9. WARRANTY AND LIABILITY:
9.1 We warrant to you that the Goods will be of satisfactory quality and fit for their normally intended domestic purpose.
9.2 We shall make good by reimbursement of the whole or part of the price or, at our option, by repair or by replacement any defect developing under normal domestic use of the Goods within the 12 month period after delivery.
9.3 Our liability shall be limited to that caused by a natural and reasonably foreseeable consequence for which we are at fault or negligent and shall be limited to the price paid for the Goods save for our liability for death and personal injury caused by our negligence shall be unlimited.

10. GENERAL:
10.1 We shall have no liability whatsoever for any failure to perform, or for a delay in the performance of any of its obligations under the Contract arising wholly or in part by reason for any factor beyond its direct control.
10.2 In placing an order with us, you warrant that you are a resident of the United Kingdom and that you have the necessary permission and authority to enter into this Contract.
10.3 Where any competent authority deems any Condition to be invalid or unenforceable in whole or in part, then the offending part shall be removed and the validity of the remainder of the Condition shall not be affected
10.4 These Conditions do not purport to confer a benefit on any third party by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
10.5 The Contract and these Conditions shall be governed by the laws of England, and you agree to submit to the non-exclusive jurisdiction of the English courts.
10.6 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to the other party and delivered to the address provided at the time the order in confirmed or any subsequent or alternative address which one party may notify to the other from time to time
10.7 The terms and conditions do not affect your statutory rights.

Director: Mr Richard Church, Mrs Chantel Church
Registered Office: 9 Hall Street (Rear), Ringers Yard, Long Melford, Suffolk, CO10 9JG
Company Reg No: 7224845. VAT Reg No: 990 956



Melford Bathrooms Ltd. 9 Hall Street (Rear) Ringers Yard Long Melford Suffolk CO10 9JG
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